Among the customers we contacted, there are many customers who would have doubts about the strength of the manufacturer. At this point, tracking orders is a kind of presence that can prove the strength of the manufacturer. Why do scarf customization need to track the order? What is the importance of tracking orders? What does tracking an order do? Today, we will explain to you the importance of tracking your order!
I believe most manufacturers will have a single job title. Tracking employees is the bridge between a business and its customers. The comprehensive quality of tracking employees directly reflects the enterprise's product development ability, trade negotiation ability, cost control ability, production coordination ability, information management ability and customer service ability.
Due to the special requirements of the documentary work time, location, and multiple tasks going hand in hand, the comprehensive quality requirements of the documentary personnel are relatively high. Qualified merchandisers must have the following work skills and comprehensive abilities:
1. Job skills.
(1) Product expertise and skills. Trackers need to have a variety of professional knowledge and comprehensive application skills. From surface auxiliary material prices, raw material characteristics, sources, ingredients, finished product type characteristics, style details, process quality requirements, etc., they can provide professional reference according to the customer's brand characteristics and help customers. Improve products and improve the market competitiveness of products.
(2) Quality management and monitoring skills. Trackers must understand the types of defects in product technology, printing, embroidery, washing, etc., master various measurement methods, product inspection methods, etc., understand quality management and monitoring methods, and compile quality inspection reports in a timely manner. In addition, be familiar with the business expertise of third-party certification bodies so that products can be inspected at any time according to customer needs.
(3) Marketing skills. Trackers must have comprehensive marketing capabilities to develop orders, find customers and sell products, master market dynamics, have certain market research and forecasting capabilities, understand customer psychology and marketing strategies, and meet consumer needs.
(4) Foreign trade business and service skills. Since the tracking involves related foreign trade business, the external tracking personnel need to have certain foreign language conversation skills, foreign business etiquette, foreign communication skills, national customs and taboos, business inspection, customs declaration and other import and export foreign trade documents preparation and processing procedures, international trade rules, Commercial inspection, customs declaration, import and export procedures and letter processing, etc.
(5) Knowledge of finance, taxation and law. External tracking personnel must have knowledge of cost accounting, financial accounting, payment settlement, bank documents, etc., and be familiar with relevant legal knowledge such as contract law, foreign trade law, negotiable instrument law, and economic law.
(6) Computer operation skills. Merchandisers must master computer operation and network file processing capabilities, and have the application skills of various statistical tools such as tables to control the progress.
(7) Logistics and warehousing skills. Merchandisers also need to have knowledge of logistics distribution and warehousing such as sample express, cargo handling, transportation, and distribution.
These are the professional skills required by an excellent merchandiser, so a powerful manufacturer will also have such an excellent merchandiser. In this way, during the scarf customization or product production process, our communication will be much smoother, and we will try our best to meet the needs of our customers!
So why does scarf customization need a copy? Such manufacturers can also rest assured at work! Besides, what else is there to do? Let's talk next time!
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